個人公關與口語傳播--------------------------Christina 講義 (Quiz F) Scene2. Dialog Scene2. Class Note Scene2. Quiz  A.生字配對  B. 片語  C.聽寫  D.看中文，說英文  E.聽力測驗  F.理解對話內容 Scene2. Quiz: An angry customer F. 理解對話內容 成績 　 分 1. What are the problems this man has with the company ? Damaged goods. Not getting a refund .  Delayed payment. We don't know. 2. What is likely this woman's job ?  Receptionist. Customer service. Personnel director. Operator. 3. Which statement is not true? The man is a customer. The man is upset. The man is going to sue the company. The man will answer questions. 4. What is not mentioned in the dialogue?  The nature of the problems. The man's name. The company name. All of the above.  5. What is likely to happen next ? The man will go to lunch. The woman will ask more questions. The man may use another company. The woman will talk to her boss. Scene2. Quiz (E.聽力測驗) Scene2. Dialog Scene2. Class Note 　 　 　 Go top